Position Title:
- Tulsa State Fair Ticket Seller
- Other positions available: Mega Ride Pass Wristband Redemption and Stroller Room
Position Type:
Position Summary:
Ticket Sellers are responsible for selling admission tickets and event passes to guests of the Tulsa State Fair through designated ticket booths. This position involves direct interaction with the public and requires strong customer service, cash handling, and communication skills. Ticket Sellers ensure a smooth and friendly guest experience while maintaining accuracy and efficiency in all transactions.
Primary Duties & Objectives:
- Sell gate admission, Oklahoma Stage VIP, Mega Ride Passes, and Disney On Ice tickets using the Saffire Ticketing system
- Provide general information about fair events, ticket options, schedules, and venue layouts
- Assist guests and resolve inquiries in a professional, friendly manner
- Maintain a friendly, clean, and safe working environment for guests and co-workers
- Accurately process applicable coupon discounts and reconcile all coupons received
- Balance ticket sales and funds with a supervisor at shift close
- Restock booth materials and maintain a clean work area
- Follow all operational policies and procedures
- May perform other duties as assigned
Abilities & Requirements:
- High school diploma or GED required
- Previous computerized ticket office experience is preferred
- Strong math skills and prior cash handling experience preferred
- Proficient with computers, including use of keyboard and mouse
- Excellent communication and customer service skills
- Must be able to work in a fast-paced environment and handle high guest volume
- Must wear the uniform provided
Supervision:
- Reports to Ticket Office Management
Physical Demands & Work Environment:
- Walking, standing, and sitting for extended periods. Minimal stooping or kneeling
- Exposure to indoor and outdoor elements depending on booth location
- Fast-paced and guest-focused environment